Community Relations Manager

General Description: The Community Relations Manager will work in various capacities to support the team’s mission to be a positive force in our community. The ideal candidate is a self-motivated team player who can plan, develop and deliver meaningful community initiatives and events that reflect the organization’s mission and respond to community priorities. This position emphasizes building and managing strategic partnerships, coordinating events and leading programs that strengthen the Baltimore Ravens’ community presence and create measurable positive outcomes.

Essential Duties and Responsibilities:

• Assist in all community relations programs in both an independent and team environment
• Create, schedule and execute community outreach programs for community partners, schools and sponsors related to the team’s main initiatives
• Collaborate with internal teams (Corporate Sales, Marketing, Ticketing, Stadium Operations, etc.) to integrate community initiatives into broader organizational programming
• Compose written communications surrounding all community-related activations
• Oversee volunteer opportunities, both internally and externally
• Calculate measurable outcomes, cultivate and pitch compelling stories to demonstrate impact
• Create and manage budgets for respective programs
• Assist with all community relations home gameday activities and initiatives
• Plan, coordinate and execute player visits to community events and appearances
• Assist in the execution of Ravens Foundation initiatives
• Serve as a liaison to maintain strong working relationships with partners and non-profit organizations
• Manage Community Relations Internship program, assisting in hiring, supervision and guidance
• Provide ideas and plans for continued expanded programming within team’s market
• Other duties as assigned

Required Education and/or Experience

• Bachelor’s degree in sports management, marketing, business, communications or related field
• Minimum of five years’ experience working in community relations, partnership activation, event management, marketing or nonprofit work
• Strong event planning and logistics management skills with a proven ability to execute large-scale community and/or fundraising activations
• Proficient computer skills with experience using InDesign, Excel, CRM, Word, PowerPoint, Canva and others

Requisite Abilities and/or Skills:

• High-character individual with strong leadership abilities, and a track record of conceptualizing, executing and completing projects successfully
• Excellent people skills with the ability to interact effectively with all types of individuals, including staff and management, professional and elite athletes, members of the media, senior government officials, community members and corporate representatives
• Must be highly organized and detail-oriented with outstanding time/task management skills
• Impeccable writing and proof-reading skills
• Must be able to work in a high-pressure environment under strict time deadlines
• Must be a team player with strong self and group awareness, and someone who operates with a customer service focus
• Supreme attention to detail in all aspects of operation
• Present and promote the team’s community relations programs in a manner that creates interest by the community, fans, partners and public and builds enthusiasm for the team and football in general
• Event coordination experience is preferred
• Must possess excellent decision-making skills
• Self-motivated with the ability to work independently
• Thorough understanding and a passion for the sport of football
• Creative ability, both in generating ideas and solving problems
• Ability to lead by example and motivate a team of individuals
• Ability to work flexible hours, including weekends, holidays, and evenings, as required.

Application Process:

To be considered for this role, applicants must:

• Upload and submit a resume AND cover letter.
• Complete the required additional screening questions as part of the application.
• Applicants who do not include all required information will be removed from consideration.
• Those moving forward will receive an email from vidcruiter@hiringplatform.com to complete a video interview. Please follow the instructions in the email within 5 days of receiving it to complete your screening interview in order to continue to be considered for employment.
• If you are selected for an interview, we will contact you. No follow-up phone calls or emails inquiring about the position will be accepted.

ALL OF THESE STEPS MUST BE COMPLETED IN ORDER TO BE CONSIDERED. ANY APPLICATIONS MISSING ANY OF THE ABOVE INFORMATION WILL CONSIDERED INCOMPLETE AND WILL, THEREFORE, NOT BE REVIEWED.

 Salary and Benefits:

• Range: $75,000 – 90,000
• Company-paid health insurance, including health and vision. Dental insurance also provided with minimal employee contribution
• Competitive 401(K)
• Paid time off to include 20 vacation days and 5 personal/sick days

 Please note: Due to the volume of applications received by the Baltimore Ravens, we are unable to provide updates on the status of your application. You will be notified if you are selected to advance in the process.

As an equal opportunity employer, we consider candidates from all backgrounds and identities. We encourage individuals from all ethnicities, sexual orientations, gender identities, socio economic status, as well as military veterans and individuals with disabilities, to apply.